Privacy Policy

How we handle your information.

Effective date: May 13, 2026

Who We Are

Eaton EDU ("we," "our," or "us") provides systems strategy, consulting, and technology tools for healthcare practitioners. This policy covers our website (eatonedu.com), the Eaton EDU Sparks Chrome extension, our SMS text messaging program, and related services.

SMS Text Messaging

Eaton EDU operates an SMS text messaging program to communicate with active clients about their service engagement, project status, scheduling, invoicing, document signing, and direct support inquiries.

Information we collect for SMS

  • Mobile phone number (provided by you during onboarding via our intake forms or directly to us)
  • Message content you send to us
  • Timestamps and delivery status of messages we send to you

How we use SMS information

We use your phone number and message content solely to provide the services you have engaged us for. This includes sending project updates, meeting reminders, invoice notifications, document signing requests, account announcements, and responding to inbound inquiries.

Sharing of mobile information

Eaton EDU does not share or sell mobile information or phone numbers with third parties or affiliates for marketing or promotional purposes. Information shared with subprocessors solely to deliver the SMS service (such as our SMS messaging provider — currently Twilio or OpenPhone) is not considered sharing for marketing purposes. Mobile opt-in data and consent are not shared with any third party for any purpose.

Opt-in

You opt in to receive SMS text messages from Eaton EDU by initialing the dedicated "Text Message Consent" form provided during onboarding (signed via IntakeQ alongside your Ecosystem Membership package). Eaton EDU only sends SMS text messages to individuals who have signed this consent form.

The full SMS opt-in disclosure — including consent language, message frequency, opt-out instructions, sample messages, and our anti-sharing policy — is publicly available at eatonedu.com/sms-consent.

Opt-out

You may opt out of SMS messages at any time by replying STOP to any message from us. You may also reply HELP to receive assistance. Opt-outs are honored automatically and immediately. Standard message and data rates may apply. Message frequency varies based on your active engagement with us.

Additional terms

Additional SMS terms and conditions are available in our Terms & Conditions.

Eaton EDU Sparks Chrome Extension

The Eaton EDU Sparks extension enhances the IntakeQ/PracticeQ experience for Eaton EDU ecosystem members. Here is exactly what it does and does not do:

What the extension accesses

  • IntakeQ pages only — The extension runs exclusively on intakeq.com. It does not activate on any other website.
  • Your clinic ID — Used to verify your practice is an authorized Eaton EDU ecosystem member. This is checked against our server (sparks.fly.dev) and is not stored beyond the active browser session.
  • Appointment and client profile data on the page — Used locally in your browser to display preferred names on the calendar and client profiles, and to generate driving routes. This data is never sent to our servers.

What the extension does NOT do

  • Does not collect, store, or transmit personal health information (PHI)
  • Does not track your browsing activity
  • Does not access any website other than intakeq.com and sparks.fly.dev
  • Does not use cookies or third-party analytics
  • Does not sell, share, or monetize any data

Data sent to our server

The only data sent to sparks.fly.dev is your IntakeQ clinic ID, used solely to verify your ecosystem membership. No client data, appointment details, or personal information leaves your browser.

Permissions explained

  • storage — Used to cache your authorization status locally so the extension doesn't re-verify on every page load.
  • activeTab — Required to interact with the IntakeQ page you're currently viewing.
  • Host permissions (intakeq.com, sparks.fly.dev) — Required to read page content on IntakeQ and verify your practice with our server.

Website

Our website uses Google Analytics to understand how visitors find and use our site. Google Analytics collects standard internet log information and visitor behavior in an anonymous form. No personally identifiable information is collected through our website outside of the application form, which is processed through IntakeQ.

Client Portal

The Eaton EDU Client Portal uses ClickUp OAuth for authentication. Your ClickUp account information (name, email) is used solely to provide portal access. We do not store ClickUp credentials.

Data Retention

We retain client information only as long as needed to provide our services. Extension authorization data is session-based and not persisted on our servers. If you leave the ecosystem, your access is simply deactivated.

Your Rights

You can request access to, correction of, or deletion of any personal data we hold. To make a request, contact us at the email below.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

Questions about this policy? Reach us at connect@eatonedu.com.